Service Categories
Offergrid offers six main service categories. Understanding each helps you match customers with the right solutions.Internet Services
Typical pricing: 120/month Key factors to compare:- Download/upload speeds
- Data caps or unlimited
- Connection type (Fiber, Cable, DSL, Wireless)
- Contract terms
- Installation fees
- How many people/devices will use it?
- What do they use internet for? (streaming, gaming, work-from-home)
- Is fiber available at their address?
Television Services
Typical pricing: 150/month Key factors:- Channel count
- HD/4K availability
- DVR capabilities
- Premium channels included
- Streaming app access
- What channels do they watch?
- Do they need sports packages?
- DVR or on-demand preferred?
Security Services
Typical pricing: 80/month Key factors:- Professional vs. self-monitoring
- Equipment included
- Smart home integration
- Installation type (pro vs. DIY)
- Video storage duration
- Home or business?
- Existing smart home devices?
- Professional installation preferred?
Energy Services
Typical pricing: Varies by usage Key factors:- Fixed vs. variable rates
- Contract length
- Renewable energy percentage
- Early termination fees
- Current provider and rate?
- Average monthly usage?
- Interest in renewable energy?
Insurance Services
Typical pricing: Varies widely Key factors:- Coverage limits
- Deductibles
- Policy terms
- Additional coverage options
- What are they insuring?
- Current coverage and premiums?
- Specific coverage needs?
Best Practices by Category
Internet: Lead with speed
Internet: Lead with speed
Most customers care about speed first. Ask about usage patterns to recommend appropriate tiers.
TV: Focus on channels
TV: Focus on channels
Start with must-have channels. Build package around those requirements.
Security: Emphasize peace of mind
Security: Emphasize peace of mind
Professional monitoring sells better despite higher cost. Focus on safety and convenience.
Energy: Highlight savings
Energy: Highlight savings
Compare current rate to offered rate. Show potential monthly/annual savings.
Insurance: Explain coverage
Insurance: Explain coverage
Don’t compete on price alone. Ensure customers understand coverage differences.